Yamo logo

Privacy policy

1. general This website was created and published by yamo food GmbH with its registered office in Germany, Nymphenburger Str. 1, 80335 Munich, HRB 243321, VAT ID: DE314599497. Accordingly, we are responsible for the collection, processing and use of your personal data and data processing in accordance with the law. These data protection provisions apply as an integral part of the General Terms and Conditions (GTC). We are committed to handling your personal data responsibly. Consequently, we consider it a matter of course to comply with the legal requirements of German and European data protection law, in particular the German Federal Data Protection Act (BDSG-D) and the German Telemedia Act (TMG-D), as well as the EU General Data Protection Regulation (EU-DSGVO). We also comply with other applicable data protection regulations. In the following, we would like to inform you about how we handle your personal data. Please note that the information contained below may be reviewed and changed from time to time. We therefore recommend that you review this privacy policy regularly. While you are visiting our website, your personal data will be collected and used by us to the following extent and for the following purposes: 2. what data does yamo process? When you visit our website, our servers temporarily save each access in a log file. The following data is stored by us: - IP address of the requesting computer - Date and time of access - Name and URL of the retrieved data - Website from which our domain was accessed - Operating system of your computer and the browser you are using - Country from which our website was accessed - Name of your internet access provider This data is generally collected and processed anonymously without reference to individuals for the purpose of enabling the use of the website (establishing a connection), ensuring system security and stability on a permanent basis and optimising the Internet offering, as well as for internal statistical purposes. The aforementioned information is not linked to or stored with personal data. Only in the event of an attack on the network infrastructure of our website or if there is a suspicion of other unauthorised or abusive website use will the IP address be evaluated for the purpose of clarification and defence and, if necessary, used in the context of criminal proceedings to identify and take civil and criminal action against the users concerned. Our legitimate interest in data processing within the meaning of Art. 6 para. 1 lit. f EU-DSGVO lies in the purposes described above. When registering for our newsletter On our website you can register for our newsletter. The following data will be requested for the registration: - E-mail address After entering the aforementioned information, you can initiate the registration for our newsletter. We use the double opt-in mechanism. After sending the registration, you will receive an e-mail from us containing a confirmation link. In order to definitely register for the newsletter, you must confirm this link. You can revoke your consent at any time (see under "Contact"). You will also find an unsubscribe link in all newsletter e-mails. We use email marketing services from ActiveCampaign to send our newsletter. Our newsletter may contain a so-called web beacon (tracking pixel) or similar technical means. A web beacon is a 1x1 pixel, invisible graphic that is associated with the user ID of the respective newsletter subscriber. For each newsletter sent, there is information on the address file used, the subject and the number of newsletters sent. Furthermore, it is possible to see which addresses have not yet received the newsletter, to which address it was sent and for which addresses the sending failed. We also collect the opening rate, including information on which addresses have opened the newsletter and unsubscribed. We use this data for statistical purposes and to optimise the newsletter in terms of content and structure. This enables us to better tailor the information and offers in our newsletter to the individual interests of the recipients. The tracking pixel is deleted when you delete the newsletter. To prevent the use of the web beacon in our newsletter, please set your mail programme so that no HTML is displayed in messages, if this is not already the case by default. The legal basis for the processing of your data for this purpose is your consent pursuant to Art. 6 (1) lit. a EU-DSGVO. When participating in the "Testers wanted" campaign We use the WordPress.org digital platform to organise our campaigns. When registering for our "Testers Wanted" campaign, WordPress.org is used to transmit the following data. - Your Name - E-mail address - Birthday of your child When participating in the "Free trial" programme We collect the following data as part of your participation in the "Test for free" campaign: - Name, first name - Your address - e-mail address - Account details (IBAN and BIC) - Receipt We need this data to determine whether you are eligible to participate and to refund the purchase price after checking the submitted data (incl. receipt). If you do not provide us with this information, you will not be able to participate in the promotion. We may use your e-mail address to write to you if problems arise within the framework of the promotion and we would like to or have to inform you about this. We will not use the e-mail address to send you advertising about other promotions or products unless you have given us your express consent to do so. Your name and address data will only be used to refund the purchase price and for the above-mentioned purpose (determining eligibility). We also need this data to be able to carry out the campaign. Without these data, the refund of the purchase price is not possible. Data that we collect is only processed for the purposes for which it was collected. Processing for other purposes is only possible if the legal requirements of Art. 6 (4) DSGVO are met. We process your personal data as long as it is necessary for the purpose. This means that after the end of the campaign, all personal data will be deleted within 30 days, unless legal storage obligations (for example, storage obligations under commercial or tax law) prevent deletion. This is regularly the case when we have refunded the purchase price to you. The legal storage obligation is usually a maximum of 10 years. After expiry of the corresponding storage obligation, we check whether the processing of your data is still necessary. If not, the data will be deleted. When opening a customer account In order to make purchases in the online shop and to be supplied with the services you require, you must open a customer account. Certain services (e.g. information on the next delivery date, online cancellation of a subscription) can only be obtained by registered customers. For the purpose of processing your orders in the online shop or providing the services you have ordered, we collect the following data when you register for a customer account (* mandatory entries): - First and last name* - e-mail address* - password - Birthday of your child* The data in the customer account can be viewed and changed at any time. You can also request the complete deletion of your customer account by sending us a deletion request (see under "Contact"). The legal basis for the processing of your data for this purpose is your consent pursuant to Art. 6 Para. 1 lit. a EU-DSGVO. Verification of your email address We use the service of EmailVerify to check whether your email address exists. For this purpose, we pass on the following data: - Email address The legal basis for the processing of your data for this purpose is your consent according to Art. 6 para. 1 lit. a EU-DSGVO. When shopping in our online shop If you would like to buy a product or take out a subscription in our online shop, we require various data for the processing of the contract. You must provide the following data: - First and last name - e-mail address - Billing address (and if different, delivery address) - telephone number - Payment details (depending on the selected payment method) - Login data (for registered customers) The collection of the telephone number serves to provide you with after-sales services (if necessary) or to contact you if there are any queries regarding your order. The provision of further data is voluntary. If you are registered and have a customer account, we will save your data for your next purchase. In connection with your orders in the online shop, with the processing of your orders and the provision of the services requested by you, we also collect, store and process the following data: - Information about the products ordered - Data about your orders Unless otherwise stated in this privacy policy or you have given your separate consent, we will only use the aforementioned data to process the contract, namely to process your orders, to deliver the ordered products and to ensure correct payment. The legal basis for the processing of your data for this purpose is the fulfilment of a contract according to Art. 6 para. 1 lit. b EU-DSGVO. Payment service provider yamo offers various payment options, such as payment in advance, payment by credit card, payment by PayPal and payment on account. For this purpose, payment data may be transmitted to payment service providers with whom we cooperate. For more information on the processing of personal data by payment service providers, please refer to their privacy policies. Depending on the selected payment method, you will be asked to enter different additional information. Regarding the processing of your information by these third parties, we ask you to also read the general terms and conditions as well as the privacy policy of your payment provider. The legal basis for the processing of your data for this purpose is the fulfilment of a contract according to Art. 6 para. 1 lit. b EU-DSGVO. Payment by invoice If you choose the payment option purchase on account, our payment service providers powerpay (MF Group, am Bohl 6, CH-9004 St. Gallen) will check your creditworthiness. In order to identify you and to check your creditworthiness, your name, address and date of birth will be transmitted. Further information about powerpay can be found in the powerpay privacy policy. The legal basis for processing your data for this purpose is the fulfilment of a contract in accordance with Art. 6 Para. 1 lit. b EU-DSGVO. Storage of your personal data in our CRM system The personal data mentioned in the previous sections will be stored and processed centrally in our CRM system if you have consented to this. The data in the central CRM system may be evaluated by us for advertising purposes, in particular to be able to offer you personalised services or product information, e.g. by using your telephone number to inform you about special offers via the service provider Twilio by SMS or WhatsApp. We also evaluate the data in the CRM system to improve our products and services. These evaluations may result in user profiles about you. By using the aforementioned website functionalities, you agree that we may store your personal data in our CRM system and evaluate it there for advertising purposes. You agree that this may result in user profiles being created about you. You can revoke your consent to the evaluation of your personal data for advertising purposes and the creation of user profiles at any time (see under "Contact"). The legal basis for the processing of your data for this purpose is your consent pursuant to Art. 6 para. 1 lit. a EU-DSGVO or, insofar as this is necessary to protect our legitimate interests, pursuant to Art. 6 para. 1 lit. f EU-DSGVO. Dispatch of your orders For the delivery of orders, we work together with external shipping service providers (e.g. DHL, UPS, DPD). These shipping service providers receive the following data from us for the execution of the respective order: - Name - delivery address - telephone number The legal basis for the processing of your data for this purpose is your consent in accordance with Art. 6 Para. 1 lit. a EU-DSGVO. Application process If you apply to us for a vacancy advertised by us, we will only use your applicant data to process your application. The legal basis for this data processing results from Art. 6 Para. 1 lit. b DSGVO. We store your personal data upon receipt of your application. If we accept your application, we store your applicant data for a maximum of three years after the termination of the corresponding employment relationship. If we reject your application, we will store your applicant data for up to six months after the rejection of your application, unless you give us your consent to store it for a longer period. 3. data transfer Passing on your personal data to third parties We only pass on your personal data if you have expressly consented to this, if there is a legal obligation to do so or if this is necessary to enforce our rights, in particular to enforce claims arising from the contractual relationship. In addition, we pass on your data to third parties insofar as this is necessary for the provision of the services requested by you within the framework of the use of the website and the processing of contracts, namely the processing of your orders, the processing of your purchases, the delivery of your ordered products and their payment. The use of the data passed on for this purpose by the third parties is strictly limited to the aforementioned purposes. Transfer of your personal data abroad We may transfer your data to third party companies abroad if this is necessary in connection with the processing of your enquiries, the provision of services and marketing campaigns. These third parties are obliged to maintain your privacy to the same extent as we do. If the level of data protection in a country is deemed inappropriate for Swiss conditions or for the purposes of the EU General Data Protection Regulation, we will ensure by means of a contract that your personal data is protected at all times in accordance with Swiss guidelines or the EU General Data Protection Regulation. Some of the third-party service providers mentioned in this privacy policy are based in the USA (see under "Tracking tools" and "Social plugins"). Further information on data transfers to the USA can be found under "Tracking". 4 Use of third-party tools ActiveCampaign yamo uses ActiveCampaign to send our newsletter. More details can be found in the section "When subscribing to our newsletter". Sendgrid yamo uses Sendgrid (part of Twilio) to send emails that are necessary for the processing of a purchase, e.g. the order confirmation and the shipping confirmation. Twilio yamo uses Twilio for special marketing activities, e.g. to send you information about special offers via SMS and WhatsApp. Twilio uses cookies as information to link SMS as a conversation in a 4-hour span. Zendesk On this website, we use the Customer Relationship Management (CRM) service of Zendesk Inc, 989 Market Street #300, San Francisco, CA 94102, USA. The legal basis for the use of this service is Art. 6 I f DS-GVO - legitimate interest. Our legitimate interest in using this service is to be able to answer user queries quickly and efficiently. Zendesk only uses your data to forward your enquiries to us. Your data will not be passed on to third parties. To use Zendesk, you must provide at least one correct email address. The service can also be used pseudonymously. In the course of processing service requests, it may be necessary to collect further data (e.g. first name, last name, address, etc.). The use of Zendesk is optional. If you do not agree to Zendesk collecting your information, we offer alternative ways to contact us to submit service requests by phone or mail. Trustpilot We use the review portal Trustpilot, operated by TrustPilot A/S, Pilestraede 58, 5th floor, 1112 Copenhagen, Denmark. In order to continuously improve our products and service, we offer our customers the opportunity to rate us via this independent portal. The content of these ratings cannot be influenced by us in any way. We create a rating invitation for some of our customers, which contains a specially generated link to verify the rating. For this purpose, your surname, first name, email address and a reference number (internal customer number for unique assignment) are transmitted to Trustpilot. Trustpilot neither uses this data itself nor passes it on to third parties. Submitting a rating is voluntary. In order to submit a rating, it is necessary to open a customer account with Trustpilot. In this case, the terms and conditions and data protection information of Trustpilot apply. In order to maintain the neutrality and objectivity of the ratings, we have no direct influence on the ratings and cannot delete them. For this purpose, we ask users to contact Trustpilot. We have also integrated one or more Trustpilot widgets into our website. A widget is a functional and content element integrated within our online offer that displays variable information. While the corresponding content is displayed within our online offer, it is retrieved at that moment from the servers of Trustpilot. In order to establish this data connection with Trustpilot, certain technical data (access data, including the IP address) is transmitted to Trustpilot. Trustpilot can store this information in a cookie in order to track which online offers participating in the Trustpilot rating procedure are visited by the user. The information may be stored and used for advertising or market research purposes. The legal basis for the processing of the user's data in the context of the integration of the widget is your consent to process information from our users about the quality of our services, pursuant to Art. 6 para. 1 lit. a. DSGVO. Typeform We use the "Typeform" service to conduct surveys, for example on customer satisfaction or the reasons for cancelling a subscription. This service is provided by TYPEFORM S.L., Carrer Bac de Roda, 163, 08018 Barcelona ("Typeform"). Zapier To create interfaces between programs and to enable automated processes for various applications, we use the cloud service Zapier on our website, which is operated by Zapier Inc, 548 Market St #62411, San Francisco, California 94104, USA. Facebook Connect Facebook Connect is a feature of Facebook that allows Facebook users to sign in to other websites, apps and services using their Facebook identity. In doing so, this other service gains access to certain preferences and links stored in Facebook, on which it can base its own offers. More details can be found in Facebook's explanations. We have no influence on the scope of the data collected by Facebook via the Facebook login. If you do not want Facebook to collect data about you in connection with your use of our online services and use it for its own purposes, you should not use the Facebook login. Google Login We offer you the option of registering or logging in with us via your Google account. If you make use of this option, we will receive the data required for registration or login (e.g. e-mail address, name) from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We have no influence on the scope of the data collected by Google via the Google login. If you do not want Google to collect data about you in connection with your use of our online services and use it for its own purposes, you should not use the Google login. For more information about the purpose and scope of the collection and the further processing and use of your data by Google, as well as your rights and settings options for protecting your data, please refer to Google's privacy policy. 5. use of cookies Some cookies are essential to navigate the website, to use basic functions and to ensure the security of the website; other cookies help, among other things, to make your visit to our website easier, more pleasant and more meaningful. Cookies are information files that your web browser automatically stores on your computer's hard drive when you visit our website. Cookies do not damage your computer's hard drive or transmit your personal data to us. We use cookies, for example, to recognise you as a registered user without you having to log in again each time. In this case, using cookies does not mean that we receive new personal data about you as an online visitor. Most internet browsers automatically accept cookies. However, you can set your browser so that no cookies are stored on your computer or so that you receive a warning message when a new cookie arrives. You can find more information on this in the settings options of your browser. However, deactivating cookies may mean that you cannot use all the functions of our website. The legal basis for the use of cookies that are not technically necessary is your consent in accordance with Art. 6 I lit. a) DSGVO. OneTrust We collect this consent and input through our cookie consent management tool ("OneTrust"), from the provider OneTrust, LLC (UK headquarters: Cannon Green, 27 Bush Lane, London EC4R 0AA, UK and US headquarters: 1350 Spring Street NW, Suite 500, Atlanta, Georgia 30309, USA ). OneTrust is used to store cookie settings for the entire website. OneTrust stores information about the categories of cookies used by the website and whether users have given or revoked their consent to use each category. This allows us to prevent cookies in each category from being set in the user's browser unless consent is given. OneTrust uses cookies for information storage, which have a normal lifetime of one year, so that the preferences of returning visitors are stored. OneTrust is certified under the Privacy Shield agreement. For transfers of personal data outside the EU or EEA, OneTrust relies on i) adequacy decisions issued by the European Commission on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR) or ii) standard contractual clauses issued by the European Commission and, where applicable, additional measures to ensure an adequate level of data protection. 6 Tracking tools The legal basis for the use of tracking tools that are not mandatory from a technical point of view is your consent pursuant to Art. 6 I lit. a) DSGVO. Google Tag Manager We also use Google Tag Manager to manage cookies and pixels for tracking and other tools. The Tag Manager tool itself is a cookie-free domain and does not collect any personal data. Rather, the tool triggers other tags, which in turn may collect data. If you have deactivated a tag at the domain or cookie level, this remains in place for all tracking tags implemented with the Google Tag Manager. Google Analytics For the purpose of demand-oriented design and continuous optimisation of our website, we use the web analysis service Google Analytics. In this context, pseudonymised usage profiles are created and cookies are used. The information generated by the cookie about your use of this website, such as - Browser type/version - Operating system used - Referrer URL (the previously visited page) - Host name of the accessing computer (IP address) - Time of the server request - device are transmitted to servers of Google Inc., a company of the holding company Alphabet Inc, in the USA and stored there. The IP address is shortened by activating IP anonymisation ("anonymizeIP") on this website before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area or Switzerland. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The information is used to evaluate the use of the website, to compile reports on website activity and to provide other services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. This information may also be transferred to third parties if this is required by law or if third parties process this data on our behalf. According to Google Inc., under no circumstances will the IP address be associated with other data relating to the user. Users can prevent the collection of the data generated by the cookie and related to the website use by the user concerned (incl. the IP address) to Google as well as the processing of this data by Google by downloading and installing the available browser plugin. As an alternative to the browser plug-in, you can control the use of all non-essential cookies, including Google Analytics, in the cookie settings (see under "Cookies"). If you delete cookies, you must click on the link again. Google Optimize Our website uses the web analysis and optimisation service "Google Optimize", which is provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter "Google Optimize"). We use the Google Optimize service to increase the attractiveness, content and functionality of our website by playing new functions and content to a percentage of our users and statistically evaluating the change in usage. Google Optimize is a sub-service of Google Analytics (see section Google Analytics). Google Optimize uses cookies that enable us to optimise and analyse your use of our website. The information generated by these cookies about your use of our website is usually transmitted to a Google server in the USA and stored there. We use Google Optimize with IP anonymisation activated so that your IP address is shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. You can prevent the storage of cookies by adjusting your internet browser settings accordingly. In addition, you can prevent the collection of the data generated by the cookie and related to your use of our website (including your IP address) to Google as well as the processing of this data by Google by downloading and installing the available browser plugin. You can find more information about data collection and processing by Google in Google's privacy policy. Hot Jar This website uses the Hot Jar analytics service, a service provided by Hotjar Ltd, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta to improve usability and customer experience. Mouse clicks and mouse and scroll movements can be recorded. Similarly, keystrokes performed on this website may be recorded. However, the recording is not personalised and therefore remains anonymous. You can deactivate the Hot Jar Service at www.hotjar.com/opt-out. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. Unbounce (Unbounce Marketing Solutions Inc.) We use the service of Unbounce Marketing Solutions Inc, 400-401 West Georgia Street, Vancouver, BC, V6B 5A1 Canada on individual web pages. The pages concerned are hosted by Unbounce. This means that the user's browser communicates directly with Unbounce. In this process, the IP address, browser signature, operating system, device type and the date and time of the page visit are transmitted to Unbounce. Cookies are also set. The data is only made available to us anonymously so that we cannot draw any conclusions about individual persons. GetSiteControl This website uses the provider GetSiteControl. GetSiteControl (GetWebCra Limited Klimentos 41-43, Klimentos Tower, Flat/Oce 25, 1061, Nicosia, Cyprus) is a programme that displays pop-ups and overlay windows on the website for information purposes and to improve user navigation. The windows can be controlled according to certain rules (e.g. number of page visits). For this purpose, cookies are set by GetSiteControl. These processing operations are only carried out if explicit consent is given in accordance with Art. 6 Para. 1 lit. a) DSGVO. Linkster We use the tracking technology of Linkster GmbH, Geschwister-Scholl-Strasse 52, 20251 Hamburg, on this site to measure and visualise insights into partnerships and advertising channels. This is a function to measure the efficiency of the corresponding advertising measures. Furthermore, the information enables us to allocate advertising successes for billing purposes with corresponding advertising partners. When you click on an advertising integration, cookies are set in your browser, which are read in the event of a transaction. At each touch point, your browser sends an HTTP request to the Linkster server, with which certain information is transmitted. This information includes the URL of the website on which the advertising material is placed (referrer URL), the browser ID (user agent) of your end device (including information about the device type and operating system), the IP address of the end device (this IP address is anonymised and hashed by us before storage), HTTP header (data package with various technical information automatically transmitted by your browser), the time of the request and, if already stored on the end device, the cookie with its content. A cookie is a small data packet that is exchanged between your browser and the server. Information relevant to the web application can be stored and transmitted in this data package, e.g. the contents of a virtual shopping basket. The tracking technology stores cookies on your end device to document actions. A 24-digit, anonymous ID is stored in the cookie. Linked to this ID, the data is stored in encrypted form in our database on the server. This contains information about the last touch points (i.e. when a particular advertising medium was displayed or clicked on by an end device). If necessary, the stored touch points can be put together to form a sequence chain (user journey). In the case of a promotion request, the order number, a new customer feature and the shopping basket value of your order are also transmitted and stored by us. The cookies stored by Linkster GmbH are deleted after 30 days at the latest. The information transmitted to us and the cookies are used exclusively for the purpose of correctly allocating the success of an advertising medium and the corresponding billing. If you do not wish cookies to be stored in your browser, you can control this through our cookie/tracking banner or by setting your browser accordingly. You can control the storage of cookies in your browser under Tools/Internet options, restrict them to certain websites or set your browser to notify you as soon as a cookie is sent. Please note, however, that in this case you must expect a restricted display of the online offers and a restricted user guidance. 7 Re-targeting We use so-called re-targeting technologies on our website. This involves analysing your user behaviour on our website in order to be able to offer you individually tailored advertising on partner websites. Your user behaviour is recorded pseudonymously. Most re-targeting technologies work with cookies (see under "Cookies"). You can prevent re-targeting at any time by rejecting or switching off the relevant cookies via our cookie/tracking banner or in the menu bar of your web browser (see under "Cookies"). Criteo Through the technology of Criteo GmbH (32 Rue Blanche, 75009 Paris, France), anonymised information about the surfing behaviour of website visitors is collected and stored for marketing purposes. This data is stored in cookies on the visitor's computer. In order to identify logged-in users of our webshop across devices, Criteo GmbH stores anonymised e-mail addresses of the logged-in webshop users through encryption. This data is stored on servers of Criteo GmbH. Criteo GmbH uses an algorithm to analyse the anonymously recorded surfing behaviour and can then display targeted product recommendations as personalised advertising banners on other websites (so-called publishers). Under no circumstances can this data be used to identify you personally as a visitor to our website. The collected data will only be used to improve our services. This information is not used in any other way or passed on to third parties. After a successful referral, the cookie is automatically deleted or it automatically loses its validity after 13 months if no purchase has been made by then. The cookie only stores technical identifiers and no data with which the identity of the user could be directly or even indirectly inferred. Taboola We use the service of Taboola on our website, which makes it possible to play out user-specific recommendations for content and advertisements based on surfing behaviour and customer interests in order to improve the user-friendliness of our offer. The usage profiles are created using pseudonyms, they are not merged with the data about the bearer of the pseudonym and do not allow any conclusions to be drawn about personal data. Taboola collects the following user information by means of cookies: - Operating system used - Referrer URL (the previously visited page) - Host name of the accessing computer (IP address) - Time & number of server requests - Web pages/content accessed on our websites - Location information (city, state/canton, country) - Calls from error pages Google Ads Conversion We use the Google Ads Conversion service to draw attention to our attractive offers on external websites with the help of advertising media (so-called Google Ads). We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. In this way, we pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs. These advertisements are delivered by Google via so-called "ad servers". For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of ads or clicks by users. If you have accessed our website via a Google ad, Google Ads will store a cookie on your end device. These cookies usually expire after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie. These cookies enable Google to recognise your internet browser. If a user visits certain pages of an Ads customer's website and the cookie stored on their computer has not yet expired, Google and the customer will be able to recognise that the user clicked on the ad and was redirected to that page. A different cookie is assigned to each Ads customer. Cookies can therefore not be tracked via the websites of Ads customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. These evaluations enable us to see which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising tools; in particular, we cannot identify users on the basis of this information. Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Ads Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is still possible for the provider to obtain and store your IP address. Google Ads Remarketing We use the remarketing function within the Google Ads service. The remarketing function enables us to present users of our website with advertisements based on their interests on other websites within the Google advertising network (in Google Search or on YouTube, so-called "Google Ads" or on other websites). For this purpose, the interaction of users on our website is analysed, e.g. which offers the user was interested in, in order to be able to display targeted advertising to users on other sites even after they have visited our website. For this purpose, Google stores cookies on the end devices of users who visit certain Google services or websites in the Google display network. These cookies are used to record the visits of these users. The cookies are used to uniquely identify a web browser on a particular device and not to identify a person. You can find more information in the "Cookies" section. You can prevent participation in this tracking process in various ways: (a) by adjusting the settings of your browser software accordingly; in particular, the suppression of third-party cookies will prevent you from receiving ads from third-party providers b) by installing a plug-in provided by Google c) by deactivating the interest-based ads of the providers that are part of the self-regulatory campaign "About Ads" via the link http://www.aboutads.info/choices, whereby this setting will be deleted when you delete your cookies d) by permanently deactivating them in your browsers Firefox, Internetexplorer or Google Chrome e) by using the appropriate cookie setting, e.g. in our cookie/tracking banner. If you do this, you may not be able to use all the functions of our offer in full. Google DoubleClick We use Google DoubleClick, a service of Google Inc. to display ads based on the use of previously visited websites. Google uses the so-called DoubleClick cookie for this purpose, which enables your browser to be recognised when you visit other websites. The information generated by the cookie about your visit to these websites (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and advertising for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. However, Google will not associate your IP address with any other data held by Google. Facebook Custom Audience We use communication tools from the provider Facebook Inc, 1601 S California Ave, Palo Alto, CA 94304, USA or, if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. In principle, when using Custom Audience, a non-reversible and non-personal checksum (hash value) is generated from your usage data, which can be transmitted to Facebook for analysis and marketing purposes. This is where the Facebook cookie is addressed. Facebook Pixel Our website uses so-called "Facebook pixels" of the social network Facebook, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. With the help of the Facebook pixel, it is possible for Facebook to determine the visitors to our offer as a target group for the display of advertisements, so-called "Facebook ads". Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our internet offer. In other words, with the help of the Facebook pixel, we want to ensure that our Facebook ads correspond to the potential interest of the users and do not have a harassing effect. With the help of the Facebook pixel, we can further track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad. The Facebook pixel is integrated directly by Facebook when you visit our website, and a cookie is stored on your device. If you subsequently log in to Facebook or visit Facebook while logged in, your visit to our website will be noted in your profile. The data collected about you is anonymous for us, so we cannot draw any conclusions about your identity. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible. The processing of the data by Facebook takes place within the framework of Facebook's data usage policy. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices. 8. links to our social media presences On our website we have included links to our social media profiles on the following social networks: - Facebook Inc, 1601 S California Ave, Palo Alto, CA 94304, USA. - Instagram Inc., 1601 Willow Road, Menlo Park, California 94025, USA - Twitter Inc.,1355 Market Street, Suite 900, San Francisco, CA 94103, USA If you click on the relevant social network icons, you will automatically be redirected to our profile on the relevant network. In order to use the functions of the relevant network, you must log in to your user account with the relevant network. When you click on a link to one of our social media profiles, a direct connection is established between your browser and the server of the social network concerned. This provides the network with the information that you visited our website with your IP address and called up the link. If you call up a link to a network while you are logged into your account with the network concerned, the content of our site can be linked to your profile with the network, which means that the network can assign your visit to our website directly to your user account. If you wish to prevent this, you should log out before clicking on the corresponding links. An allocation will take place in any case if you log in to the relevant network after clicking on the link. 9. Your right to information, deletion, correction and restriction You can request information about your personal data stored by us at any time. Requests for information must be submitted in writing with proof of identity. You are also entitled to request the deletion or correction of your data stored by us at any time. You can do this by submitting a corresponding request (see under "Contact"). We would like to point out that we reserve the right to demand proof of identity and that in the event of the deletion of your data, it will no longer be possible to use our services, or at least not to the full extent. You can revoke your consent to certain data processing at any time with effect for the future. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. Please note that by law certain data must be kept for a certain period of time. Such data must therefore remain stored by us until the expiry of these periods. We block this data in our system and only use it to comply with legal requirements. You have the right to request the restriction of the processing of your personal data if you dispute the accuracy of the data or if the processing is unlawful. You have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transferred to another controller. You have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters. Right of objection You may object to processing if the processing is based on Art. 6 (1) sentence 1 lit. e or lit. f DS-GVO. This is particularly the case if the processing was not based on consent or is necessary for the performance of a contract with you. n We will then no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims. If personal data is processed for the purposes of direct marketing and/or advertising targeted at your interests, you have the right to object at any time to processing of personal data concerning you for the purposes of such marketing. 10. storage period For the processing operations carried out by us, we generally state how long the data will be stored by us and when it will be deleted or blocked. If no explicit storage period is specified, your personal data will be deleted or blocked as soon as the purpose or legal basis for the storage no longer applies or the storage is inadmissible for other legal reasons. However, storage may take place beyond the specified time in the event of a (threatened) legal dispute with you or other legal proceedings or if storage is provided for by legal regulations to which we are subject as the responsible party. If the storage period prescribed by the legal regulations expires, the personal data will be blocked or deleted unless further storage by us is necessary and there is a legal basis for this. With regard to the use and storage period of cookies, please refer to point 5. 11 Data security We use appropriate technical and organisational security measures to protect your data stored by us against manipulation, partial or complete loss and unauthorised access by third parties, taking into account the state of the art, implementation costs and the nature, scope, context and purpose of the processing, as well as the varying likelihood and severity of a risk to the data. Our security measures are continuously improved in line with technological developments. Our security measures are continuously adapted in line with technological developments. If you register with us as a customer, access to your customer account is only possible after entering your personal password. You should always treat your payment information confidentially and close the browser window when you have finished communicating with us, especially if you use the computer together with others. We also take our own internal data protection very seriously. Our employees and the service companies commissioned by us are obliged to maintain secrecy and to comply with data protection regulations. In addition, they are only granted access to personal data to the extent necessary. 11. contact If you have any questions about data protection on our website, would like to request information or have your data deleted, please contact us: yamo food GmbH Data Privacy Nymphenburger Str. 1 80335 Munich Germany support@yamo.bio 12. final provisions yamo reserves the right to amend this privacy policy at any time in order to comply with current legal requirements or to update the privacy policy, e.g. in the event of the introduction of new services or changes to the website. If you visit this website again, the amended data protection declaration will apply. 20.07.2021